Dominion Automobile Association


 Introduction  DAA News

From a company you can trust, serving Canadian Motorists since 1948.

DAA has refined its expertise in Roadside Assistance industry by serving the Canadian market for over 60 years. Our head office team based in London, Ontario support both our individual members and our relationships with our many corporate partners. All supported with the human touch. Our customer service professionals are available by phone 24 hours a day, every day of the year, to help you in time of need. p>

A few years ago DAA merged with one of the largest auto clubs in the United States, Drive America. Together, the new firm provides a seamless solution for members travelling by car throughout Canada & the Continental United Sates. We are backed by a network of more than 8,000 towing professionals, all providing service with the same care and excellence that has made DAA an industry leader for decades. With DAA you will Never Drive Alone. Need a battery boost, tire change, tow or other emergency roadside assistance? With DAA you will Never Drive Alone.

From a company you can trust. We have served Canadians for 60 years. And we are backed by a network of more than 8,000 towing professionals from across North America as well as world-class insurance and travel assistance providers.

More about DAA

DAA welcomes our newest corporate partner, the Canadian Association of Retired Persons (CARP)
With the recent win of new major coporate contracts DAA has increased the number of drivers it serves to more than 9 million, almost half of all drivers in Canada. These new contracts cross three major business segments: financial services, telecommunications, and auto manufacturing. DAA Chief Operating Officer, Jackie McTaggart, summarizes these wins: "For the past 60 years DAA has been one of the leading providers of roadside assistance services in Canada. Our new corporate contracts reflect both DAA's marketing innovation and our excellent service to members in need."

DAA – New Technology
The installation of new fully computerized telephone technology, the AVAYA Phone System, has allowed DAA London Home Office to combine the Canadian Road Service Dispatching and US Road Service Dispatching into one completely integrated Call Centre. Our customer service specialists will now be able to fully dispatch a service provider to you weather you require assistance in Canada or the Continental US. In the words of DAA Operations Manager Karilynn Stewart "The AVAYA system will provide strong call quality control benefits to all of our members and clients and allow DAA to take the excellent quality of its emergency dispatch services, and make them even better.”